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Pre-order

What is a pre-order?

The pre-order item is an item which you have the chance to purchase in preview from the new collection or a limited edition.
It means that the item is still in production when ordered and not immediately available in our wilehouse.
Once you run checkout it is important to verify if the product is in pre-order or not.

Why to Pre-order?

1. Reduce waste: it helps us to produce the right quantities!

2. Save money: by pre-ordering, we can eliminate the risk of unsold stock, and share the money we save with you!

3. Favorites in hand: secure your favorite design without risking the item becoming sold out shortly after we list it online.

Details, Terms & Conditions:

1. Payment:

Payment for all pre-order items will be charged immediately at checkout.

2. Delivery Time:

Estimated time of delivery (ETD) is 30 business days unless otherwise stated.
We try to keep you updated with any changes in the delivery estimate wherever possible.

3. Split or Combine:

If your order has both Pre-Order and In-Stock items, we will only ship out your parcel once all items are complete.
For faster delivery of your In-Stock items, we recommend placing a separate purchase for Pre-Order items.

4. Order Cancellation:

Pre-Ordered items are considered sold, it will be fit for exchange only.
Please ensure when placing a pre-order that you are happy and able to complete the order when the item arrives in stock.

5. Delivery Overdue:

If items of your pre-order is unable to be shipped after one month overdue, TEEMTRY will refund your deposit in full.

6. Notification:

You do not need to follow this up, we promise we haven't forgotten you.
We will get in touch at three events happened:
you place the pre-order, ETD has to be changed or the pre-order items is ready to shipped.

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