* how to place an order
1) If you have not paid for your order yet, there is no need to contact us to cancel it. you can cancel by yourself.
2) We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we are not processing your order.
3) If your order is more than a week old , our system will be canceled your order and email to you , because the stocks of the items may have changed as well as the shipping rates. You may need to repeat the order with a new cart.
1) If you have already paid for an order and want to cancel it, please contact our customer service as soon as possible.
2) If you are uncertain about something in your order and you wish to change it, please contact us and put the order on hold while you decide. This will stop your order process so you still time to make changes.
3) If the package has already been delivered we cannot cancel or change the order.
4) If you want to cancel an order because you are ADDING further products, but not canceling the previous items, simply contact us and we will process it, usually for no extra fees.